Shipping policy

PLEASE BE SURE ADDRESS IS CORRECT, WE ARE NOT RESPONSIBLE FOR ITEMS SHIPPED TO AN INCORRECT ADDRESS.

 

If your package arrives damaged or is lost, please contact abbiedreamer@gmail.com ASAP with photos to file a claim for a refund process!

Scanned as delivered but lost or didn't receive it? Email abbiedreamer@gmail.com!

Is your item damaged? Must have ALL these photos:

• The outside top and bottom of the damaged package (label showing)
• Inside of the box with packaging materials
• The Damaged item
• Close up(s) of the damaged item

 

Processing time is 5-15 business days. Shipped via USPS or UPS.

For U.S. orders please allow 2-5 business days for delivery. Holidays may prolong delivery.

Hawaii, Alaska, FPO/AP please allow 12-14 business days.

 

IF PACKAGE IS RETURNED. WE WILL CHARGE A ADDITIONAL SHIPPING FEE.

WE ARE NOT RESPONSIBLE IF USPS DOES NOT DELIVER DUE TO PETS OR CONSTRUCTION.